The global Covid-19 pandemic has touched us all, socially, emotionally and economically, especially those who work in the UK hospitality sector, writes Niels Nielsen. I’ve never seen anything like this in my working life. The 2008 financial meltdown was … Read More
There is a very good reason that successful businesses offer gift cards and loyalty cards and that reason is fairly simple – because they are proven to drive more business sales and bring in new customers. Just to give you … Read More
Alcohol consumption is in sharp decline within younger audiences and with that visits to bars and pubs are down too. Indeed, there have been whitepapers written exemplifying millennial’s distant relationship with alcohol compared to previous generations, with younger customers valuing … Read More
Consumers always have choices to make. In a saturated market, how do you keep customers choosing to come back to you rather than looking elsewhere? Loyalty schemes can be an effective tool for customer retention, as well as creating relationships … Read More
Is your business prepared for Christmas? At this time of year, most restaurants, bars and pubs are ready, if not implementing plans for the festive season. In 2017, UK consumers paid out a whopping £821 billion at Christmas with an … Read More
Halloween has climbed its way up the commercial holiday ladder to the 3rd most celebrated holiday in the UK with consumers spending an estimated £320m, a huge leap since 2001 when UK consumers spent just £12m on the festivities! With … Read More
The Gift Card and Voucher market are estimated to be worth around £6 billion per year. Although the retail and hospitality differ in many ways, Christmas-time is always the same, busy and hectic. With Christmas just around the corner, it’s … Read More
With 3.5million people in the UK now identifying as Vegan and many more adopting a “Flexitarian” diet, the recent shift towards consumers eating less meat has affected all aspects of the food industry, including hospitality. What does this trend … Read More
Leaving the forces can be a difficult transition for a lot of Veterans as the adjustment to Civvy Street can be quite a challenge with many struggling from isolation and loneliness. A great strength of military service is team ethos, … Read More
Theft, also known as Shrinkage, affects every retail business and as highlighted in the TV show ‘Saving Poundstretcher’, broadcast on Channel 4 recently.In the series, Chris Edwards (Retail Guru and previous owner of Poundland) takes a closer look at how … Read More