Actual Round-the-clock Support - 24hrs a Day, 365 Days a Year.
We take pride in providing unrivalled customer support 24 hours a day, 365 days a year. We understand that the service industry operates around the clock, so we’ve tailored our hours to suit your needs. Whether it’s 2 in the afternoon or 2 in the morning, our UK-based EPoS specialists will provide friendly assistance to ensure uninterrupted trading.
Our team of highly-trained experts can swiftly address any issues with your hardware or software, but not only that. Need assistance costing a new recipe? Or want to explore ways to improve the margins on your best-selling products? Our team can provide informed advice whenever you need it.
As your business grows, we are here to support your evolution. Whether you want to add additional service areas or implement new technologies, we are always on hand to customise your solutions.
Whatever the query, each call you make will reach a highly trained specialist who can assist you quickly and effectively.
With You Every Step of the Way
Our team is committed to giving high-quality, valuable support at every point of your journey. From crafting the ideal set of solutions for your business, to customisation, installation and training, go-live cover, round-the-clock assistance, and continuous support of your company’s growth.
Our Customers Value Our Support
“I can think of 2 people that I mostly interact with, Peter and Matt. For years, they’ve been extremely helpful with any queries. Whenever needed they are fast, efficient, knowledgeable, and always happy to help. Overall, after 10+ years of dealing with GS I have always been happy with the service provided”
Rui Rodrigues, Operations Manager @ Bem Brasil
“I call up the support team whenever I forget how to access certain parts of the back-office system. They are always extremely helpful and nothing is too much trouble, and they explain in a way that is easy to understand”
John Kelly, General & Compliance Manager @ Burnage Rugby Club
“Having access to the 24/7, 365 technical support function is very important in case of late-night service issues. Anytime I call up the support team, I get help straight away”
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