Following media reports into alleged racial discrimination in licensed hospitality venues, the ALMR has reminded its members and the wider sector that there is no place for discrimination of any kind in our businesses, and venues found to be discriminating against customers are liable to penalties under The Equality Act 2010.
Several recent media reports alleged that customers had been denied entry to late-night venues on the basis of race.
ALMR Chief Executive Kate Nicholls said: “We want to remind hospitality businesses, although they should not need reminding, that discrimination on the basis of race, sex, sexual orientation or religion is not just a matter of poor businesses practice, it is against the law.
“We are in the business of providing safe and enjoyable nights out for our customers and if any of our members have witnessed discrimination of any kind we urge them to contact us immediately.
“Pubs and bars are required to adhere to the terms of their licences, and that means employing a measure of discretion on the door; for instance, refusing access to drunken customers and under-18s. In the vast majority of cases venues act appropriately and door staff are subject to rigorous ongoing training.
“There can be, however, no room for discrimination or any other illegal activity. We are, by and large, a conscientious and welcoming industry and we need to act to ensure that we build and maintain a reputation for great hospitality.”