Independent EPOS specialist, GS Systems, has appointed former Living Ventures systems manager Richard Tarran as its operations director.
Tarran brings a wealth of operational experience to the national EPOS consultancy based in Stockport, Greater Manchester. A bar, restaurant and nightclub operator, trainer, area manager and IT specialist, he has previously worked with Living Rooms, Mosquito, Deep Pan Pizza, Via Vita, Chiquito and Bass Taverns.
At Living Ventures Richard was responsible for setting up systems for new openings, supporting managers with stock control, budgeting and forecasting and successfully implementing EPOS, CMS and chip ’n’ pin solutions for the award-winning Knutsford-based hospitality operator.
“My focus is to ensure GS teams always deliver quality customer service at every stage of the client relationship, whether it’s initial discussions with a prospect, ensuring the correct procedures are in place for existing customers or offering managed service support to growing businesses,” said Richard.
One of his first responsibilities is to oversee the launch of Get Smarter, a managed subscription service where hospitality and retail clients use GS servers to host their data and access a wide variety of support services. These range from GS helping to monitor their business centrally, producing reports and business intelligence, setting up prices, menus and supplier lists and giving advice on EPOS-based promotions and marketing.
“Richard brings unprecedented operational expertise to GS and adds great value to our overall client proposition. Few operators can match his broad hospitality experience,” said Niels Nielsen, GS Systems managing director. “He’s been involved with successful, profitable and growing businesses throughout his career. He will be sharing his know how with operators going through similar processes. This includes everything from new openings to relaunching brands to training teams on how best to implement watertight EPOS and business procedures.”
Issued on behalf of GS Systems, 119/121 Buxton Road, Stockport, Cheshire, SK2 6LR (www.gs-systems.co.uk)
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