A multi award-winning bar in Manchester’s Northern Quarter has selected GS EPOS to control its front of house and back office operation.
The iconic Black Dog Ballroom bar, open daily from noon until 4am, offers gourmet burgers and pizzas, draught beers, cocktails and pool tables as well as hosting special events like an evening with Howard Marks.
Winner of Manchester Confidential’s 2011 Bar of the Year, the success of the NYC speakeasy style bar concept will see the brand rolled out with the addition of two new sites this year.
Black Dog’s expansion plans will be helped by the controls provided by the GS EPOS solution according to general manager Martin Taylor.
“As an expanding business, with a site opening in May and another later in the year, the facilities that GS offers for multi site operations in terms of reporting, stock controls and ordering will be invaluable,” he said.
“The GS EPOS solution gives us great control of till systems from a back of house perspective. Offering an easy to use system to control and report on stock is invaluable. We can monitor sales both in a ‘live’ situation as well as accessing historical data.”
“Operationally, we have been able to report closely on stock levels, perform weekly stock takes as well as daily line checks. These procedures are vital for maintaining stock levels, good GPs and enable me to report to my directors in clearly and concisely.”
GS has worked closely with the Black Dog team to ensure the EPOS solution is fully supported, help that is appreciated by Martin.
“Whether it is a daily task of setting up and modifying our back of house capabilities or giving us immediate out of hours assistance, GS has been there for us,” he said.
“Black Dog’s approach is the blueprint for growing hospitality businesses, successfully giving customers a memorable guest experience while also running a really tight operation and enforcing procedures to ensure they optimise the impact of the EPOS solution,” said GS operations director, Richard Tarran.
Issued on behalf of GS Systems, 119/121 Buxton Road, Stockport, Cheshire, SK2 6LR (www.gs-systems.co.uk)
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