If you require support with your GS Systems EPOS solution you can contact us by telephone or email and our Support Desk, will log your call or e-mail.
You will be provided with a Job Ref Number as well as a priority level and estimated timescale for a resolution.
We may require you to provide remote connection to your site.
Our technical support team can then help you remotely and guide you through the remaining installation process.
Our Out Of Hours service operates: 24 hours a day 7 days a week 365 days a year.
You will be connected to our Out Of Hours service when your contact details, name, and description of the problem will be recorded.