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All our EPoS-based business management solutions have three main elements, which must be of equal high quality.
They are: software, hardware and support services.
Only when all three are effectively combined can a successful EPoS and digital technology solution be designed, developed and implemented.
- We listen to you and understand your business requirements before specifying the best, most cost-effective solution.
- We guide you through the installation. This includes project management and technical services, such as site surveys, configuration, hot staging, training and maintenance.
- We will regularly review how to improve your solution as your business grows and the sector you operate in changes.
WHY CHOOSE GS SYSTEMS?
Our installations, handled by our own staff rather than sub-contracted out to third parties, involve a thorough six-step process. This ensures the implementation of your EPOS-based technology solutions runs as smooth as clockwork.
This takes a minimum of six weeks from start of finish for a simple one-site solution. However, this will vary depending upon the complexity of the installation or roll out to an estate.
Whatever the timescale, we’ll ensure our six-step programme guarantees we minimise the disruption to your trading environment.
Comprehensive training is provided by GS Systems for all our solutions, including the entire MAX Suite product offering.
This means you and your staff are fully able to optimise the return on your technology investment. We have our own in-house training department to train your trainers and your staff direct, either at a venue selected by you or at our Stockport head office or online.
You can access training as part of your initial business management solution investment or on a package basis to cover clearly identified requirements.
Even if you haven’t bought your solution from us, you can still purchase EPOS-related technology training.
Our technical support resources are available 24 hours a day, 7 days a week.
Our EPOS experts are here to help you do better business by showing you how to overcome technical glitches or to help jog your memory when you forget how to do things.
You automatically access this support when you sign for a service level agreement as part of your purchase of a complete EPOS-based business management solution.
You can also buy bespoke EPOS support packages, even if you have NOT bought your EPOS solution from us.
We offer on-going professional consultancy and added value advice to improve the impact of your technology.
This account and project management takes place before, during and the after the implementation of your EPoS-based business management solution.
Account management is provided by senior EPoS experts who worked in the hospitality and retail sectors prior to joining us.
They have first hand experience of the challenges you face on a daily basis as hospitality operators and retailers.
This invaluable knowledge and expertise is freely shared with you every time you engage with us.
We have an in-house software development team responsible for the on-going evolution and integration of the MAX suite, our EPoS-based business management software solution (which uses StockLink as its starting point).
They have created a dynamic, intuitive range of web-based products covering EPoS, cash management and stock control, reporting, business intelligent, staff and labour, table reservations, gift cards and loyalty and online sales.
All these offering are available off-the-shelf and can be tailored to your specific requirements.
Bespoke work can be carried out upon request.
All our software systems are built to operate on bespoke, high quality, fit for purpose hardware from leading global manufacturers like Sharp, Epson and Apple.
Reliable, secure and robust, hardware includes bespoke EPOS terminals from leading global manufacturers, handheld ordering tablets, customer display poles, kitchen/bar printers, kitchen video screens, magnetic swipe card readers and customer display screens.
We have strong links and relationships with our local community in the North West of England and with the hospitality and retail sectors nationally and internationally.
We are busy and active participants within the Association of Licensed Multiple Retailer (ALMR) and the British Holiday & Home Parks Association.
Our senior management team regular attends major conferences and trade shows to promote web-based technology tools as a way of working smarter, not harder.